Privacy Policy

At Vorunex, protecting your personal information is a responsibility we take seriously. We are committed to collecting, using, managing, and protecting your data transparently and lawfully in accordance with applicable privacy regulations.

This Privacy Policy explains what information we collect, how that information is obtained, why we use it, and the rights available to you when you visit our website or use our services.

By accessing our website or completing a purchase, you acknowledge and agree to the practices described in this Privacy Policy.

How We Collect Information

We collect information from two primary sources: information that you provide directly and information that is automatically generated when you browse or interact with our website.

Information You Provide Directly

You may provide personal information to Vorunex when you:

• Place an order or complete a transaction.
• Create, register, or manage a customer account.
• Subscribe to newsletters, promotional emails, or other marketing communications.
• Contact our customer support team.

The personal information you provide may include:

• Your full name and contact details.
• Your shipping and billing addresses.
• Your telephone number.
• Payment, purchase, and transaction information.

Information Collected Automatically

When you visit or interact with the Vorunex website, certain technical and usage information may be collected automatically, including:

• Your IP address.
• Browser type and device information.
• Operating system details.
• Pages visited and the amount of time spent on the website.
• Website interactions, browsing patterns, and usage behavior.
• Information collected through cookies and similar tracking technologies.

Why We Collect Personal Information

We collect and use personal information only for legitimate business purposes. These purposes may include:

• Processing, managing, and fulfilling customer orders.
• Handling payments and arranging shipment and delivery.
• Providing customer support and responding to requests or inquiries.
• Improving the functionality, performance, and user experience of our website.
• Sending service announcements, shipping updates, and order notifications.
• Identifying, preventing, and addressing fraud, misuse, or security threats.

Marketing emails and promotional communications will only be sent when you have chosen to receive them.

How We Protect Your Information

We use reasonable technical and organizational security measures to help prevent unauthorized access, misuse, alteration, disclosure, or loss of personal information.

Our security measures may include:

• Secure and encrypted payment processing through SSL technology.
• Limiting internal access to confidential and sensitive information.
• Working with established and trusted third-party payment providers.
• Not storing complete credit or debit card numbers on our own servers.

Although we use industry-standard safeguards, no website, transmission method, or online storage system can be guaranteed to be entirely secure.

Sharing Personal Information

Vorunex does not sell, rent, or exchange customers’ personal information with third parties for their own marketing purposes.

We may share limited personal information with trusted service providers when necessary to operate our business and provide our services. These service providers may include:

• Payment processors.
• Shipping carriers and delivery service providers.
• Website hosting companies and technical support providers.
• Analytics, measurement, and website performance services.

Third-party partners are expected to process personal information responsibly and only for approved business purposes.

Advertising and Analytics Services

We may work with third-party advertising and analytics providers that use cookies and similar tracking technologies to evaluate website activity, measure performance, and display advertisements that may be relevant to users.

These providers may include:

• Meta, including Facebook and Instagram.
• Google.
• AppLovin.

Information collected by these external providers is handled according to their respective privacy policies. You may manage tracking and advertising preferences through your browser settings or directly through the relevant third-party platforms.

Cookies and Similar Tracking Technologies

Cookies are small data files stored on your device that help websites operate properly and provide an improved browsing experience.

Vorunex may use cookies for purposes including:

• Supporting essential website functions, such as the shopping cart and checkout process.
• Reviewing website usage, traffic, and performance.
• Supporting advertising, analytics, and marketing activities.

You may disable or manage cookies through your browser settings at any time. However, disabling cookies may prevent certain features of the website from functioning correctly.

For additional information about cookies used by Shopify, please visit:

https://www.shopify.com/legal/cookies

Links to Third-Party Websites

Our website may include links to websites or services operated by third parties.

Vorunex is not responsible for the content, privacy policies, data collection practices, or security procedures of external websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal or financial information.

Your Privacy Rights

Depending on your country, region, and applicable privacy laws, you may have the right to:

• Request access to the personal information we maintain about you.
• Request that inaccurate or incomplete information be corrected.
• Request the deletion of your personal information.
• Withdraw your consent to receive marketing communications.

We make this Privacy Policy publicly accessible and may update it when necessary to reflect applicable legal requirements and our current business practices.

Do Not Track Signals

Some internet browsers include a “Do Not Track” setting that allows users to indicate that they do not want their online activity tracked.

Because there is currently no universal industry standard governing how websites should respond to these signals, the Vorunex website does not presently respond to Do Not Track requests.

Children’s Privacy

Vorunex does not intend its website or services to be used by children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has submitted personal information to us, please contact our support team immediately so that we can review and remove the information where appropriate.

Response to Data Breaches

In the unlikely event of a security incident involving personal information, we will take reasonable and prompt steps to investigate, limit potential harm, and correct the issue.

Where required by applicable laws or regulations, we will notify affected individuals and the appropriate authorities.

Email Communications and Compliance

We may use your email address to:

• Send order confirmations and shipping updates.
• Respond to customer service questions and support requests.
• Provide product updates, special offers, or promotional information when you have opted in to receive such communications.

We support responsible email marketing practices by:

• Clearly identifying the sender of each communication.
• Using accurate and non-misleading subject lines.
• Providing an accessible method for unsubscribing.
• Processing opt-out requests promptly.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the relevant message.

Changes to This Privacy Policy

We may update or revise this Privacy Policy periodically to reflect changes in our operations, technology, legal obligations, or privacy practices.

Any revisions will be published on this page. Your continued use of the Vorunex website after an updated Privacy Policy is posted indicates your acceptance of the revised terms.

Contact Information

If you have questions about this Privacy Policy or the way Vorunex collects, uses, or protects your personal information, please contact us:

Store: Vorunex
Email: service@vorunex.com
Phone: +1 (601) 601-8750

Business Address:

SUKIBAY COMPANY LIMITED
RM 1911A, UNIT F, 19/F, GOLDEN BEAR CENTRE, 66 CHAI WAN KOK STREET, TSUEN WAN, HONG KONG

US Office:

188 E Capitol St Suite 800
Jackson, MS 39201
United States