Terms of service
Terms of Service
Overview
Welcome to Vorunex. Throughout this website, the terms “we,” “us,” and “our” refer to Vorunex. We operate this online store and provide access to its products, services, information, content, tools, and features, collectively referred to as the “Services,” with the goal of offering customers a secure and dependable shopping experience.
Our store is hosted by Shopify Inc., which provides the e-commerce platform and technical infrastructure that allow us to display products, accept orders, and process transactions.
These Terms of Service, referred to as the “Terms,” together with all policies incorporated by reference, including our Privacy Policy and Return & Refund Policy, govern your access to and use of the Services.
Please read these Terms carefully because they contain important information regarding your legal rights, obligations, responsibilities, and limitations.
By visiting, accessing, or using any part of the Services, you agree to be bound by these Terms. If you do not accept these Terms, you must stop accessing and using the Services.
Section 1 – Eligibility and Account Responsibility
By using the Services, you confirm that:
- You have reached the legal age of majority in the jurisdiction where you reside; or
- You are accessing the Services with the permission and supervision of a parent or legal guardian.
When using our Services, you may be asked to provide personal information, including:
- Your name.
- Your email address.
- Billing and shipping details.
- Payment information.
You agree that all information submitted to Vorunex will be accurate, complete, current, and lawful.
You are responsible for protecting your login credentials and for all activities carried out through your account. You may not sell, transfer, or share your account with another person without authorization.
Section 2 – Product Information and Accuracy
We make reasonable efforts to provide accurate product descriptions, prices, specifications, images, and other information. However, differences may occur because of:
- Device and screen display settings.
- Lighting and photography conditions.
- Normal variations in manufacturing.
For these reasons, we cannot guarantee that the colors, textures, dimensions, sizing, or overall appearance of a product will exactly match what appears on your screen.
Vorunex reserves the right to:
- Change product descriptions or specifications.
- Update or adjust product prices.
- Limit the quantity of products available for purchase.
- Discontinue any product.
- Restrict sales to particular individuals, regions, or jurisdictions.
These changes may be made at any time and without prior notice.
Section 3 – Orders and Acceptance
Placing an order through our website represents an offer to purchase the selected products.
Vorunex reserves the right to:
- Accept or reject an order.
- Cancel a transaction.
- Modify order details when necessary.
An order may be rejected, changed, or canceled because of:
- Insufficient inventory.
- Incorrect product pricing.
- Website or technical errors.
- Suspected fraudulent or unauthorized activity.
An order is considered confirmed only after:
- The payment has been processed successfully; and
- An official order confirmation has been sent.
All purchases are subject to our Return & Refund Policy.
You agree that products purchased through Vorunex are intended for personal use and may not be resold, redistributed, or used for commercial purposes unless we have provided prior authorization.
Section 4 – Pricing, Billing, and Payments
Product prices displayed on our website may be changed at any time without advance notice.
The amount charged for your purchase will be the final price displayed during checkout when the order is submitted.
Unless expressly stated otherwise, displayed prices may exclude:
- Applicable taxes.
- Shipping charges.
- Import duties.
- Customs fees.
Customers remain responsible for any additional taxes, duties, shipping costs, or customs charges associated with their orders.
By submitting payment information, you authorize Vorunex to charge the selected payment method for the complete order amount, including any applicable charges or fees.
We may reject or cancel an order when:
- Payment authorization is unsuccessful.
- Billing details are inaccurate or incomplete.
- Fraudulent or suspicious activity is identified.
Section 5 – Shipping and Delivery
Any estimated processing, shipping, or delivery time shown on our website is provided for reference and is not guaranteed.
Shipments may be delayed for reasons outside our reasonable control, including:
- Carrier or courier delays.
- Customs inspections or clearance procedures.
- Severe weather conditions.
- Supply chain interruptions.
Unless applicable law requires otherwise, ownership of and risk of loss for a shipment transfer to the customer after the package has been handed over to the shipping carrier.
Section 6 – Intellectual Property Rights
All materials made available through the Services, including text, images, photographs, illustrations, graphics, trademarks, logos, designs, videos, software, and other content, are owned by Vorunex or its licensors and are protected by applicable intellectual property laws.
Vorunex grants you a limited, revocable, non-exclusive license to access and use the Services for personal and non-commercial purposes.
Without prior written authorization, you may not:
- Copy.
- Reproduce.
- Distribute.
- Modify.
- Sell.
- Commercially exploit.
any content obtained through the Services.
Section 7 – Third-Party Tools
The Services may offer access to tools, applications, integrations, or features provided by third parties.
These third-party tools are provided on an “as is” and “as available” basis.
Vorunex does not:
- Control these tools.
- Continuously monitor their operation.
- Guarantee their performance, availability, accuracy, security, or reliability.
Your decision to access or use a third-party tool is entirely at your own discretion and risk.
Section 8 – External Links
Our website may contain links that direct users to websites, platforms, or services operated by third parties.
These external links are provided solely for convenience.
Vorunex is not responsible for the following aspects of third-party websites:
- Their content.
- Their privacy practices.
- Their policies and terms.
- Their security measures.
You access and use external websites at your own discretion and risk.
Section 9 – Relationship With Shopify
Vorunex is an independent business that uses Shopify as its e-commerce platform.
All orders, purchases, and transactions are entered into directly between the customer and Vorunex.
You understand and acknowledge that Shopify is not responsible for:
- The quality, condition, or safety of products.
- Order processing, shipping, or fulfillment.
- Customer support provided by Vorunex.
- Refunds, complaints, chargebacks, or transaction disputes.
You agree to release Shopify from liability relating to purchases and transactions made through the Vorunex store.
Section 10 – Privacy and Data Processing
Personal information collected through the Services is managed according to our Privacy Policy.
Because Vorunex operates through Shopify’s infrastructure, your personal data may be stored or processed by Shopify and its authorized service providers, including providers located outside your country of residence.
By accessing or using the Services, you consent to this processing as described in our Privacy Policy.
Section 11 – User Content and Feedback
When you submit reviews, feedback, comments, ideas, recommendations, photographs, suggestions, or other materials to Vorunex, you grant us a worldwide, perpetual, royalty-free right to use that content for lawful business purposes.
By submitting content, you confirm that:
- You have all rights and permissions required to provide the content.
- The content does not violate applicable laws or the rights of any third party.
Section 12 – Errors and Inaccuracies
From time to time, the website may include errors, omissions, incomplete information, or outdated details relating to:
- Product pricing.
- Product descriptions or specifications.
- Discounts and promotions.
- Product availability.
Vorunex reserves the right to:
- Correct errors and inaccuracies.
- Revise or update information.
- Cancel affected orders.
These actions may be taken at any time and without prior notice.
Section 13 – Prohibited Activities
You agree not to access or use the Services for any illegal, abusive, harmful, or unauthorized purpose.
Prohibited conduct includes, but is not limited to:
- Engaging in fraudulent activity.
- Collecting data without authorization.
- Uploading or distributing malware or harmful code.
- Violating copyrights, trademarks, or other intellectual property rights.
- Attempting to access systems, accounts, or information without permission.
A violation of these requirements may result in the restriction, suspension, or termination of your access to the Services.
Section 14 – Termination of Access
Vorunex reserves the right to suspend, restrict, or permanently terminate your access to the Services at its discretion, including when your conduct involves:
- A violation of these Terms.
- Fraudulent or suspicious behavior.
- Abuse or misuse of the Services.
Access may be terminated with or without advance notice.
Any provisions that are intended to remain effective following termination, including provisions concerning intellectual property, indemnification, disclaimers, and limitations of liability, will continue to apply.
Section 15 – Disclaimer of Warranties
All Services and products offered by Vorunex are provided on an “as is” and “as available” basis.
To the maximum extent allowed by applicable law, Vorunex disclaims all express and implied warranties, including warranties relating to:
- Merchantability.
- Fitness for a particular purpose.
- Non-infringement.
We do not warrant or guarantee that:
- Access to the Services will always be uninterrupted or available.
- Every defect or error will be identified or corrected.
- Products or results obtained through the Services will satisfy every expectation.
Your use of the Services is undertaken at your own risk.
Section 16 – Limitation of Liability
To the fullest extent permitted by applicable law, Vorunex, its affiliates, partners, service providers, and representatives will not be responsible for indirect, incidental, special, punitive, or consequential damages, including:
- Lost profits or revenue.
- Loss of information or data.
- Business interruption.
- Service delays or disruptions.
Vorunex’s total liability in connection with any claim will not exceed the amount paid by the customer for the specific product or service involved in that claim.
Section 17 – Indemnification
You agree to defend, indemnify, and hold harmless Vorunex, its affiliates, partners, representatives, and service providers from claims, liabilities, losses, damages, costs, or expenses resulting from:
- Your violation of these Terms.
- Your breach of applicable laws or regulations.
- Your infringement of another party’s rights.
- Your misuse of the Services or products.
Section 18 – Severability
If any provision of these Terms is found to be illegal, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue to be valid and fully enforceable.
Section 19 – Entire Agreement
These Terms, together with all policies referenced within them, represent the complete agreement between you and Vorunex concerning your use of the Services.
They supersede all previous agreements, communications, discussions, and representations relating to the same subject matter.
Section 20 – Assignment
You may not assign or transfer your rights or responsibilities under these Terms without receiving prior written consent from Vorunex.
Vorunex may assign or transfer its rights and obligations at any time, including in connection with a merger, restructuring, reorganization, sale, or transfer of business assets.
Section 21 – Governing Law
These Terms and any dispute arising from or relating to the Services will be governed by the laws of the United States, without regard to conflict-of-law rules or principles.
Section 22 – Changes to These Terms
Vorunex may amend or update these Terms periodically.
Unless otherwise specified, revised Terms will become effective immediately after they are published on this page.
Your continued access to or use of the Services after changes are posted constitutes your acceptance of the updated Terms.
Section 23 – Contact Information
For questions or concerns regarding these Terms of Service, please contact us:
Store: Vorunex
Email: service@vorunex.com
Phone: +1 (601) 601-8750
Business Address:
SUKIBAY COMPANY LIMITED
RM 1911A, UNIT F, 19/F, GOLDEN BEAR CENTRE, 66 CHAI WAN KOK STREET, TSUEN WAN, HONG KONG
US Office:
188 E Capitol St Suite 800
Jackson, MS 39201
United States